Unlike
other Internet companies, we believe that a customer should
not have to learn our business in order to take care of
business. That is what the service in services implies,
and that is what EDN is dedicated to delivering. EDN clients
always talk to a person, and not just any person, but the
same person. They never have to settle for the next stranger
in a queue, much less an auto attendant. Each client is
assigned a single point of contact for the life of an account,
a personal Solutions Consultant they can rely on for not
only ordering, but technical and billing assistance as well.
In addition, each Solutions Consultant is assigned a specific
support team, ensuring that they -and the client will receive
timely, personal care each and every time they interact
with our staff. |
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